Terms of service

By accessing or using our website, you agree to comply with the following terms and conditions:

1. Use of the Website

  • You must be at least 16 years old to use our services.

  • Ensure that all information you provide is accurate and up-to-date.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Product Information

  • We strive to display our products accurately; however, color or quality variations may occur due to screen settings and photography.

  • All products are subject to availability. We reserve the right to discontinue any product at any time.

3. Pricing and Payment

  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

  • We accept payments through all major VISA or RazorPay credit and debit cards via our secure payment gateway at checkout. Transactions are processed exclusively in INR (Indian National Rupee).

  • Orders will be processed upon successful payment confirmation.

4. Shipping and Delivery

  • We offer shipping within India.

  • Delivery times are estimates and may vary due to unforeseen circumstances.

  • Shipping charges, if applicable, will be specified at checkout.

5. Returns and Exchanges

  • If you are not satisfied with your purchase, you may return the item within 24 hours or exchange the item within 3 business days of delivery, provided it is in its original condition.

  • Customized or personalized items are not eligible for return or exchange.

  • For detailed information, please refer to our Return Policy.

6. Intellectual Property

  • All content on this website, including images, text, and designs, is the property of Raya and is protected by applicable intellectual property laws.

  • Unauthorized use of any content from this website is prohibited.

7. Limitation of Liability

  • Raya's  Jewellery is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the purchase price of the item in question.

8. Governing Law

  • These terms are governed by and construed in accordance with the laws of India.

  • Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Uttar Pradesh & New Delhi, India.

9. Changes to Terms

  • We reserve the right to update or modify these terms at any time without prior notice.

  • Your continued use of the website constitutes acceptance of the revised terms.

For any questions or concerns, please contact us at - connect@shopraya.co.in